Sandals Testimonials
No one can describe the Sandals experience better than our guests. Below are real, unedited testimonials submitted by guests after returning from their Sandals vacations.
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Ralph W
from wales, ME, UNITED STATES
Sandals Montego Bay Visited on February 2021
Our butler Orian made our experience unforgettable. He went above and beyond to make sure we had everything we needed. He cared about making our vacation the best that he possibly could. We are coming back next year and one of the reasons is because of Orain. HE IS AMAZING!!! There was also a bartender that we got to know quite well, Damain, Very friendly and a pleasure to be around. We had a great experience and can not wait to come back
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Lisa L
from Austin, TX, UNITED STATES
Sandals Regency La Toc Visited on February 2021
I would like to say that our butlers Gem, Donovan and Owen were exceptional. Gem has an amazing outgoing personality and is a true delight. Donovan was very attentive and kind. Owen was kind and also very attentive. We felt so loved during our visit. They made our visit extra special and I truly appreciate Gem decorating our room for our anniversary.
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James K
from Westfield, IN, UNITED STATES
Sandals Negril Visited on January 2021
Our stay at Negril was THE best Caribbean experience we've had. The environment was perfect, the food was great, and the service was outstanding. All of the servers and staff deserve praise, but several especially standout - Javada, Claudette, Kendra, Kimora, and Keron. They made our stay so pleasant and stress-free. We've already booked our next Sandals excursion to Grenada in the fall.
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Dorie M
from Collegeville, PA, UNITED STATES
Sandals Regency La Toc Visited on January 2021
We had no concerns with Covid while our stay. Sandals did an extremely great job with cleaning and sanitizing. The entire staff were so grateful for us being there. We had the butler service and the butlers couldn't do enough for us. When we came back to our at nite the did special things in our room, which set up romantic mood. Two separate chefs came to us during dinner to make sure our meals we to our liking and thank us for being there. Entertainment at the pool and at night was great. They engaged the guests to participate in the fun.
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James M
from Minneapolis, MN, UNITED STATES
Sandals Emerald Bay Visited on January 2021
This is about Ashley in the Cancellations/Rescheduling Dept. We stayed at the Exuma Property last July, 2020. Florida had just experienced a COVID-19 second surge. The Island was shut down and we were sent home. Enter Ashley at the Rescheduling Dept. That was our second Sandals Resort. We returned to the States. We contacted Sandals who directed us to “Ashley.” Now I don’t know where they found her but this woman is simply EXCEPTIONAL. She was the most helpful, professional and caring high classed Representative that I have ever experienced. I am a surgeon who travels a lot and have stayed at many “Big Name” Resorts. I have NEVER been more pleased with someone such as Ashley. We have now scheduled and rescheduled and canceled multiple vacations at Sandals Exuma, Barbados, Antiqua and St. Lucia. Due to COVID-19 American and Delta Airlines have canceled or rescheduled multiple flights. Ashley has taken care of each and every cancellation and rescheduling. She now has us planned for Antigua in February and Exuma in March. Ashley you do your job EXTREMELY WELL and you deserve RECOGNITION. Thank you, Dr. Jim and Lisa
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Steven B
from Dallas, TX, UNITED STATES
Sandals Grande Antigua Visited on January 2021
My wife and I spent Christmas at Sandals Grand Antigua and had a wonderful time. It was great to get away from the current madness in the States and relax in a safe, wholesome environment. We always had plenty of space so social distancing was no problem and we were never placed in a crowded situation. However, the highlight of the trip was discovering the Sushi Bar, Soy. Joven and Jessica were terrific. They prepared some of the best sushi we have ever experienced in a totally relaxed atmosphere. No reservation were necessary and tables were turned relatively quickly so there was never a long wait. (Many patrons just went for appetizers before dinner.) Joven made several innovative dishes especially for my wife and she was so impressed she insisted that we go back numerous times. I never thought I was a fan of eel, but the way Jovan prepared it converted me to a true lover of the dishes. We enjoyed it so much, we actually made it our dinner spot several times.
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We appreciate that you took the time to let us know your thoughts! Your feedback is important not only to us, but also to other guests and prospects who are considering a trip to Sandals Resorts. Thank you again for your comments. We truly value your business and look forward to seeing you again in the future.
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