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Testimonials

Sandals Testimonials

No one can describe the Sandals experience better than our guests. Below are real, unedited testimonials submitted by guests after returning from their Sandals vacations.

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Taylor B

from Spokane Valley, AR, USA

Sandals Montego Bay Visited on August 2017

Our honeymoon at Montego Bay was absolutely incredible! From the beautifully calm and well kept beaches to the impeccable staff, we cannot wait to book our next stay. Our room was comfortable and the large tub on the balcony was wonderful. The restaurants were amazing, the Italian spot was our favorite! The weather was sunny, warm and exactly what we needed. I had no idea the waters in Jamaica were so calm! There are no crashing waves or sharks (this was a huge plus) and the ocean felt like bath water. For me, customer service is huge. Let me say that all of the staff at this resort is beyond wonderful! Aleko, Jayvon and Trish totally made our trip. We made reservations at The Royal Caribbean's Thai restaurant, which was tasty. But, the staff and overall vibe of that resort didn't hold a candle to Montego Bay. Montego feels amazing and every single person there is dedicated to making your trip unforgettable. We didn't do any excursions other than swimming with dolphins at Dolphin Cove, which was out of this world cool! Overall, we loved our stay at this resort and would highly recommend this to anyone looking for a beautiful getaway.

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Shannon l

from Hornell, NY, USA

Sandals Montego Bay Visited on April 2015

This was our fourth visit, and as always, its was wonderful! This year we met a new Butler, Carlene. She seriously made our vacation! Her and Asha work wonderfully together and they both went beyond our expectations. This resort is smaller than some of the others, but its just perfect enough to make it personal. We will most definitley be back, not just to enjoy the resort, but to see all the staff that we have become friends with! (Asha, Carlene, Haniff, and Anna)

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Anthony P

from Grimes, IA, USA

Sandals Montego Bay Visited on February 2015

After many hours of research, planning and anticipation my wife and I finally made it to the Caribbean. Our experience at Sandals Montego Bay was exactly what we were looking for! From the check in at the airport, getting to our room, finding all the emenities and to our check out everything was first class. Let me get to some details. Shortly after arriving to the resort (the scented hand towels were a good start) we were escorted to the concierge office. Drinks were offered right away from our attendant (I wish I could remember her name) and she was very helpful to get us started and getting our dinner reservations for the week down. What a great way to start. Our room was more than we had hoped for. What a view! I don't get to see the ocean much but we had the best view of just water for as far as you could see, much better than the foot of snow as far as you can see. From the very large room, balcony seating, huge closet and the great shower we were feeling it. But what made the room for us was our house keeper. Teishia (spelling ?) our room attendant was so nice. She anticipated what we needed and made our room like home. The towel sculptures she had on our bed for our turndown was just a perfect touch, thanks Teishia! The bellman Satchwell (Sasha) was a very helpful person to get to know. If you need a tour of town, he had someone there for us. If we had any questions about local culture or "how to do it or get there" he was the man to know. We didn't like it very well when he was there to get our bags for check out, we didn't want to leave. But like the professional he is he helped us through the hard part of leaving, thanks Sasha. The dinning and entertainment was of very high quality too. We really liked the beach party on our first night, great local culture and the food was delicious. Of the reservation restaurants we went to (all the food on the resort was great) Cucina Romana was our favorite. The food and service outstanding and our server Melisea was fantastic. She even gave my wife a hug when we left. Thanks Melisea. But our most lasting impression was that of our bar tender Jethro Jackson. He was on it! Working in the food service industry all my life I can really relate to a person like that. He knew our name and our drink the whole time we were there, and really showed us the island attitude. Thanks Jethro!

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Amanda K

from Cheektowaga, NY, USA

Sandals Montego Bay Visited on February 2015

My husband and I don't know where to begin by saying Thank You to Sandals Montego Bay and all the amazing staff that made our stay a memorable one. My husband and I decided after so much planning for our wedding, to go away just the two of us and get married. It was the best decision we could have made. Every single staff member we encountered at Sandals was friendly, helpful, and made us feel at home. If it wasn't for our wedding planner Venecia, our wedding couldn't have been possible. She was such a genuine, sweet person, who made every single wish and want for our wedding possible. It was more than we could have ever dreamed it would be! Venecia made us feel like a prince and princess, and she did everything in her power to make sure our special day was perfect, and that it was. There wasn't one thing that went wrong, everything was absolutely amazing. She was so professional and proficient in everything she did. We felt such a connection with her! She made us both feel so comfortable, and made us feel like family. She did everything in her power to accommodate us and make our wedding the best day of our lives. I chose to get my hair and makeup done for the big day at the resort, and I had the pleasure of having Cassandra, be the one who made me look so beautiful. She was also such a sweet, kind person, who also made me feel at home, and welcome. We talked a lot during my trial hair and make up session, and I really got to know her. She made me feel comfortable, and did such an incredible job on my hair and makeup. I felt like a moviestar on my big day! During our wedding reception, we had Nickroy there to oversee everything, and do our cakecutting and champagne toast. He was hilarious and made us laugh the whole time. In a few of our wedding photos, you can see the smile and laughter from those moments when Nickroy was making us laugh. It felt like we made a lifelong friend, he was also such a genuine, nice person who we also got to know. Omar was the photographer for the wedding, and he made us feel completely comfortable! Our pictures turned out amazing! He did an incredible job, and we have those pictures to cherish forever. We loved the resort because it wasn't too big and overwhelming, it was the perfect size for our occasion. We can't thank everyone enough for making our stay memorable, and one we will never forget. We can't wait to come back!

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jamie s

from zillah, WA, USA

Sandals Montego Bay Visited on January 2015

Our second vacation at Montego Bay Jamaica. Wonderful and relaxing for any age. My husband loved playing volleyball in the sand and in the pool. I loved the catamaran and snorkeling. The food was wonderful and loved their new coffee snack cafe. We are already booked for next year and our friends are going in March. The entertainment staff are amazing and remembered our names. Scion and the crew are the best. Captain Patrick is a must to snorkel and go to town. Can't wait to return.

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TROY B

from CHESTER, MD, USA

Sandals Montego Bay Visited on January 2015

The staff was always friendly & attentive. The room was clean & spacious, all the Restaurants had great food & they had a variety of different foods to pick from. We loved the resort & it was always clean & beautifully kept, It was so relaxing.

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Luxury Included® Holidays

For Couples In love

At Sandals, love is all you need, because everything else is included. Revel in some of the world's most breathtakingly romantic beachfront settings at Sandals resorts.

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Luxury Included® Holidays

For Everyone

A Beaches Luxury Included® Holiday includes more of everything for everyone, from every land and water sport under the sun, to anytime gourmet dining and luxurious family-friendly suites.

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Sandals Press Reviews

"In doing what we ought, we deserve no praise," so states a Latin proverb. We are truly humbled by the plethora of praise we have received from such varied and prestigious sources, from all over the world, but feel compelled to say that we feel we are only doing what should be done for our guests – the very best! Be assured that all this praise will only serve to make all of us at Sandals strive harder to find more and better ways to give our guests the very best vacation experience on the planet.

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Sandals romance–oriented couples-only resorts have been kindling fireworks in grand style for quater century. Today they remain state–of–the–art: so many new and spectacular features have been added to the Sandals line-up that its resorts are as fresh and appealing as ever.

“Sandals sets the standard for luxury, quality and choices...”

“Sandals has been providing once-in-a-lifetime experiences”

“(Sandals Resorts) Going one step further...”

“Worth the splurge.”

The Washington Post

If you like sunsets, walks on the beach and cuddling on a hammock, then choose a romantic island getaway at Sandals..."

Vacations

Re: Sandals Ochi "This resort's setting between tropical hillside gardens and the turquoise waters af the Caribbean make it the perfect beachside getaway for couples." "Situated on Ocho Rios' longest stretch of sugar-white sand, the adults-only resort boasts a Zen-like atmosphere..."

New York Magazine

Sandals Resorts is tuning its top-level suites into world-class hideaways."

Reader's Digest

"One of the most luxurious resort chains in the caribbean."

Ocean Style

"Offering a truly first class experience."

Modern Bride

"Sandals has made sure couples really can have it all...Wide windows take full advantage of the setting sun: the surrounding sea sparkles by daylight, then melts away with the sunset each evening. All this, plus an excellent selection of fresh seafood. "Stay at Sandals Negril, where the newest digs are River Suites with swim-up patios leading into a flowing lagoon."

Bride's Magazine

"Take a pristine Jamaican beach. Stir in one top party planner. Blend with sunshine for a wedding to remember."

Caribbean Travel & Life

Not only is Sandals [Whitehouse] alone on a beautiful two-mile stretch of beach, it's the sole major resort on the entire South Coast...and its sleepy southwest wetting is just right for a nostalgia trip."

Travel Agent

"I can personally attest to the thoughfulness of the butler service. At breakfast, my butler heard me coughing. Five minutes later, as I was boarding a van to leave the resort for the day, she appeared at the van's door with a cup of honey and lime juice, saying 'this is a Jamaican remedy for coughs and sore throats."

Destination Weddings & Honeymoons

"Couples love the honeymoon Garden Rondoval suites at this all-inclusive resort...[because] with a personal butler on hand to cater to your every whim, there's no reason to even to leave.

La Crosse Tribune

"Couples have a sense of complete seclusion [in the rondoval suites], allowing you to relax and rejuvenate in utter privacy."

Vacation Agent

"Luxury, thy same is Sandals."

Grace

"With seven Sandals Resort locations on the island [of Jamaica], it is an excellent place to treat yourself like a queen and allow others to celebrate your glory."

Harpers Bazaar

"The newly decorated penthouse suites at Sandals Grande Antigua's Mediterranean Village have a posh touch: butler trained by the Guild of Professional English Butlers."

The Morning Call

"Built in the style of a British palace, with majestic stone archways leading through a three-story open-air lobby, this resort [Sandals Grande St.Lucian] is framed by spectacular, mountain views and edged by the island's most dramatic beach. Indulge in aquatic recreation from scuba diving to swimming in a choice of four impressive pools that include a creative lagoon pool designed to enable guests to swim right up to their rooms."

Luxury Travel Advisor

"The Mediterranean Village is an elegant retreat."

Bridal Guide Magazine

"Jamaica has miles of beaches, amazing sunsets and plenty of culture. And there's no better place to enjoy all that diversity than the 360-room Sandals South Coast European Village and Spa, an all-inclusive, couples-only resort on the island's southern coast...and just try to stay away from the patisserie, filled with delectable European treats."

Agent @ Home

Re: Mediterranean Village "Everything about this new property exudes an air of luxury." "The interior of the Red Lane Spa uses imported marbles, mahogany and original art to create an atmosphere that feels like you've stepped completely out of the resort and onto another plane of relaxation and serenity."

Huffington Post

At Emerald Bay, great food was the norm, so if you're going to go there plan accordingly: eat all day long and worry about the weight gain later."

Caribbean Life

"Vacationers and honeymooners will be treated to the most enjoyable dream vacation ever." "A postcard-like staff that the word 'nice' isn't good enough to describe, qualify Sandals Montego Bay as the top fantasy vacation spot."

TravelAge West

"The inclusion of authentic Jamaican cuisine is an integral part of the Sandals experience...Fruits and vegetables at dining facilities are incredibly fresh, with the deepest colors and richest flavors possible.

Westchester County

"The Red Lane Spa offers everything from facials to body wraps, but take this reporter's word for it; nothing beats a couples massage, especially when it's held on the pier at sunset."

Boston Herald

Sandals South Coast promoted an atmosphere of R & R; romance and relaxation...cross the threshold of the resort's main house and the pampering begins."

The Morning Call

"This romantic getaway [Sandals Grande Antigua], very popular with honeymooners, commands the longest and best stretch of soft white sand on an island that's famous for 365 beaches."

Hotel & Resort Insider

Re: Top seven butler services of the world "In the Sandals Resorts of the Caribbean, the butlers manage private in-suite check-ins, pack and unpack clothing, prepare scented bubble baths and even orchestrate gourmet dining on your suite's private terrace"

ForbesTraveler.com

"Sandals Resorts took a big leap into the lap of luxury with its introduction of Sandals Butlers (trained by the Guild of Professional English Butlers)"

Martha Stewart Weddings

"Re: the 24 reasons to honeymoons in Jamaica. "A scented bubble bath drawn by your very own British-trained butler at Sandals Negril Beaches Resort & Spa."

Travel Girl

"Eating light, helthy fare is easier than expected, owing to whitehouse's seemingly health-concious, more discerning clientele, many of whom opt for upgraded butler-service rooms and top floor suites." "What sets the new Sandals South Coast resort apart from the rest of the couples-only, all inclusive Caribbean mega resorts is the feeling that you are removed from the rest of the world. Finding solace and rekindling romance on this 50-acre property with two miles of pristine beach is easy...just hide in one of the hammocks on the beach or visit a couples-only suite in the resort's full-service European spa."

Modern Bride

"What they're known for: elevating exotic destination weddings to a whole new, user-friendly level"

The Miami Herald

The latest hoity-toity service for those staying in top suites: a certified butler who leaves no chore untouched by his or her white gloves - be it packing/unpacking, bath drawing or orchestration of romantic in-suite meals...the service may even help create vacation harmony."

News-Star

"On a 500-acre nature reserve...[the] wonderfully 'incredible' Sandals South Coast European Village and Spa is considered in today's travel industry to be the most impressive resort ever to be built on the island of Jamaica."

Richmond Times-Dispatch

For lovebirds looking for a true luxury experience at a great value, this couples-only property has it all, including 11 dining options and two top-rated spas, all set amid lush jasmine-scented gardens and overlooking a stretch of beach on Jamaican's northwest coast."

Caribbean Travel & Life

"Sandals is taking the (all-inclusive) concept to the new heights with this latest service [butler service]." "The butlers will clean your golf shoes, unpack your luggage and even go hunting off-property for fresh lobster if it's not on the menu that night."

SkyWritings

"When the travel agent told me about Sandals, the hotel hadn't even opened yet, but even though I'd never seen it- not even in photos- I knew it was the right place. Jamaica's South Coast is so unspoiled, so pristine and wonderful."

Corporate and Incentive Travel

"Sandals Royal Bahamian takes spa pampering to its zenith in paradise."

Bride's Magazine

"Grapiest all-inclusive...Sandals Resorts...Even if you're not an oenophile, you'll appreciate that Sandals now presents four house wince, which can be paired with each course...Best of all, the top staffers completed training in Napa, so they know their Pinots from their Syrahs."

Recommend Magazine

"There's romance to be found at the Sandals Grande St.Lucian Sap & Beach Resort, thanks to a new room category...the Rondoval Suites [where] there's more than enough romantic relaxation to go around."

Travel Weekly

"[The] luxurious Mediterranean Village...dazzling guests with the best of two brilliant worlds."

Vacations

"Sandals Royal Bahamian has long been popular for honeymoons and other romantic getaways...[for] guests who want to truly 'get away from it all'..."

JAX FAX

"Both Rondoval Suite categories are expansive and luxurious and feature a large, flat-screen plasma television, while an enormous bathroom offers couples a Roman tub, separate showers and his and hers sinks. From the bathroom, couples can step out onto their private pool deck and enjoy an outdoor shower or dip in their own plunge pool."

Sunday Star Ledger

"Sandals constantly adds new amenities – from luxury spas to private pools to its properties – that allow travelers to have the finest at their fingertips."

OK!

Re: Mediterranean Village at Sandals Grande Antigua "Greeted with champagne in the lobby and take to my room which is like a palatial suite with a balcony overlooking the entire village."

Conde Nast Traveler

"In the 'Reader's Choice Award', [Sandals] Whitehouse and Dunn's River hotels were among the Top 25 in the Caribbean."

Travel Girl

"...the [Sandals] Grande St.Lucian had the best amenities...we have recommended this resort and the island of St.Lucia to many people."

LA Daily News

Re: Mediterranean Village at Sandals Grande Antigua "Sandals resorts fit celebs perfectly."

eCityofTravel.com

Great beaches, fabulous suites, stellar service, wonderful dining, and an exclusive plunge pool at the resort's Red Lane Spa – Sandals Grande Antigua Resort & Spa will make you rethink the way a vacation should be."

USA Today

"Red is the color of romance and Red Lane Spas have perfected the art of romantic couples massages – complete with candlelit rooms scented with aromatherapy oils."